Managing your account

Your account area is where you keep your profile up to date, change how the app looks, and — if you ever need to — close your account. You can get to it from the account menu at the top of the page at any time.

This guide is for people who chat with assistants. If you also build assistants of your own, there's a separate guide that covers subscriptions, credits and usage statistics.

Your profile

The Edit Profile page is where you update your display name. This is the name shown when you chat with assistants and on any messages you send.

To change it, type a new name into the Full Name field and click Save Changes. You'll see a confirmation as soon as it's saved.

Your email address

Your email address is shown on the profile page but you can't edit it — it's tied to how you sign in. If you need to change the email on your account, send us an email and we'll help sort it out.

Theme and appearance

You can switch between light and dark mode using the small sun/moon icon in the header. By default the app follows your device's system setting, so if your phone or computer is set to dark mode, Deputise will be too. Click the icon at any time to override that and pick the look you prefer — your choice is remembered on the device you're using.

What data we hold about you

We keep a fairly small set of data tied to your account:

• Your name and email address
• The conversations you've had with assistants
• Sign-in information so we can keep you logged in securely

For the full picture of what we collect, why, and how it's stored, have a read of our privacy policy.

Deleting your account

If you decide Deputise isn't for you, you can permanently delete your account yourself. There's no need to email us.

How to delete your account

1. Go to Account → Manage Account
2. Scroll down to the Delete Account section
3. Click Delete Account to expand the confirmation panel
4. You'll see a summary of what will be removed — including any conversations linked to your account
5. Type your email address into the box to confirm it really is you
6. Click Delete My Account

Once that's done, you'll be signed out and sent back to the home page.

What happens when you delete your account

• Your profile is anonymised — your name and email are removed from our records
• Your conversations with assistants are removed from view
• Any sign-in sessions and login methods linked to your account are deleted
• If you happen to have an active subscription, it's cancelled automatically as part of the process

This is permanent. Once your account is deleted we can't bring it back, so make sure you're ready before you confirm.

Changing your mind

If you start the deletion process and have second thoughts, just click Never Mind before you confirm — nothing is changed until you type your email and click the final button.

Getting help

If anything in your account doesn't look right, or you'd like a hand with something not covered here, drop us an email and we'll take a look.