How it works
From an invitation to a helping hand
Receive an invitation
Someone has built an assistant and invited you by email. It might help with your phone, a service you use or a subject you are learning. The person who made it supplies the brief and decides who can use it.
Accept and start chatting
Follow the invitation link and use the email address it was sent to. Once you have accepted, open the assistant and say what you want to do. Include what you have already tried. You can chat in your browser without installing an app.
Show it what you are seeing
If image attachments are enabled, add a picture of the error message, an unfamiliar symbol or the device you mean. A little detail can save a lot of back and forth. Check the picture for passwords or other private information before sending it.
Escalate to the owner when you need a human
Ask for the owner whenever you need their help. The assistant can also offer a handover and ask whether you want it. The owner receives your question with the recent conversation, and their reply appears in the same chat. You can return later to check for a response.
Pick up where you left off
Your conversations are saved so you can come back with an update. Open a recent chat or search for an older one and carry on from there. If you are asking about something unrelated, start a fresh chat to keep each topic easy to follow.
Try it for yourself
Already invited? Open your email invitation or sign in to find your assistants. If you have knowledge to share, you can build one of your own.